I posted about my caree receiving an ESA form seeking more information about their circumstances 2015/2016.
A long form asking a lot questions most not relevant to my caree, working, owning property abroad, savings, ISA’s.
Although I helped fill in the form, the form was sent back as it had not been filled in correctly.
Posted it again back to ESA.
My caree was very worried upset, stressed as to what was happening?
This morning received a letter that ESA have made an Error should, not have contacted them and Sorry.
Signed Manager.
My caree filled in the form for nothing, and all the stress and worry.
There is no address, no details of complaints.
How do you complain to ESA?