Hello I hope you can help me, my local council has changed how they do assessments to a company called Liquid Partners. They use a telephone conversation to assess the amount of my personal contribution, I last had an assessment by the council in april this year but have since had another assessment in November this year, I thought they were yearly assessments and also my contribution in November has increased by £30 a week backdated to my April assessment plus they want me to pay £2000 in over payments as well. Has anyone heard of Liquid partners and are they within their rights to do this. It is worrying me to death I am 80 years old looking after a disabled husband and I dont need this worry at my time of life, thanks
Hi @razza Welcome to the Forum and I am so sorry to read your story.
I don’t have direct knowledge, but would suggest you contact the CarersUK helpline for advice and help - it’s confidential and they are experts. If you wish, you can email the details of your query so they can do some research and get back to you with definitive answers.
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In Hampshire it has to be a face to face meeting with someone well versed in financial matters.
A provisional written result is given at that time.
I believe they cannot backdate assessments.
It’s up to the council to follow the rules and do them in a timely fashion.
Not sure where to find the rules right now, someone else here will know.
What basis did they give for the increase?
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