Audit for carers support direct payments

hi im new to the forum;ive been an at home carer for my partner for four years.ive recently sent in my audit for carers support direct payments. it was completed but said they werent accepting certain things id used it for.therefore asking me to repay them 301.00 gutted and worried thay i cant afford to find thisv amount of money theyre asking for.has anyone else been in this situation before thankyou.

Hi Anthony,
do you have a copy of the care plan which should detail what the DP can be spent on? Originally DP were meant to be spent however the recipient liked however, many councils now stipulate what they can and can’t be spent on. Some councils are having allowing flexibility with payments during Covid which is worth investigating.

Don’t forget you can always contact the Carers UK helpline for further advice

You can email us at > > and we will respond to your enquiries within 10 working days, although it can often be sooner.

Our telephone helpline providing information is open from Monday to Friday between 9am and 6pm - 0808 808 7777