Carers allowance letter

Can anyone here who’s recieved carers allowance now or in the past answer this question please. I applied for carers allowance, and through checking my bank details I appear to be recieving it as of the 2nd of this month, however I have recieved no communication, ie a letter, about the decision. Is it normal for payments to start weeks before getting a letter telling me I’ll be getting them? Did anyone else get the letter late?

Many thanks.

Yes, payments are authorised but letters are dealt with elsewhere!!

Dear Paul_21081234
Hi I am Kristie an Online Community Host for Carers UK. I am sure other carers will be able to help you and that you will get information and advice of them for help with your problem. We do have a telephone number you can ring if you need further help more information on that below.
Welcome to the Forum. You are not alone in your caring role and we are sure that many on here will understand exactly how you feel and will offer support to you. Caring can be very lonely role and the pandemic has made caring responsibilities challenging as many carers have been socially restricted and unable to attend social groups etc.
Carers UK are running online weekly meet ups for carers and you can find the information on how to register at Care For A Cuppa:-Online meetups | Carers UK. There is also another weekly online meet up called:- Share and Learn:-Share and Learn | Carers UK.
Our Telephone Number for Carers UK is 0808 808 7777 and we are open from Monday to Friday between the hours of 9am-6pm and our Email Address is (
They provide information and guidance to unpaid carers. This covers:-
-Benefits And Financial Support
-Your Rights As A Carer In The Workplace
-Carers Assessments And How To Get Support In Your Caring Role
-Services Available To Carers And The People You Care For
-How To Complain Effectively And Challenge Decisions.
I hope this helps your situation as you can see information about Benefits is covered so you will be able to telephone Carers UK and hopefully get an answer to your problem.
Best Wishes