@SweetBriar73 I know this is too late to help but FYI just found this - Glad to hear you got to say everything you wanted to say.
FYI: What is the Care Programme Approach (CPA)? . and within it there’s a document:
I’ve no experience of this myself, but was curious to see if there were some resources that could help.
this is a longer report produced in 2021:
see page 37.
I’m not suggesting you read all this, but it may be useful to get a feel for the language they use and what they mean….people use all sorts of jargon.
I hope something there can be of use.