What is it with paramedics

So I’ve cared for my mum until she was forced into a nursing home and also my dad has chrons so I’ve dealt with a lot of them over the years and they’re 80% of the time rude, belittling people who instead of looking after the patient they just criticise you all the time.

Once had them out to my mum as she was very unwell and whilst she was in the hospital nearly dying I’m bombarded with calls from the GP and social worker as they’ve accused me of neglecting her due to the bedding being dirty and saying how she’s clearly not washed as she stank. Bear in mind she had 2 carers coming in 4 times daily and that stuff was their responsibility not mine, and she’s nearly dead and they’re accusing me of being negligent. I’d bought this issue up with her social worker countless times but never achieved anything with her so gave up. They also complained the house was untidy or in their word “filthy”, again I clean the house but when you’ve got carers coming in and messing the place up within minutes of tidying it up like I just got to the point where I refused to clean up the carers mess every time they came. Why would I clean just for them to spill stuff, trample in dirt on the floor or whatever mess they’ve made and they’d never even clean a plate after they’d used it so the dishes piled up. I kept a plate, bowl and cutlery in my room as I wasn’t prepared to keep cleaning their mess up.

So Saturday my dad got a bowel obstruction due to chrons disease and I had to call an ambulance because he was so unwell. As soon as they arrived the fault finding was immediately out again, they asked why I hadn’t taken him to the hospital myself (which is the entire point of their whole job) as there’s two cars parked outside. When I said I don’t drive she gave me such a dirty look and then abruptly responded with well why is there two cars on the driveway, and when I said ones for going out in and ones to take the dog out she rudely said why do you need a car for a dog. I just said back to her would you put a dog in your recently purchased BMW or use a cheaper one so it doesn’t get dirty and messed up.

All whilst my dad was in severe pain and vomiting green sick, rather than tending to him they seemed more concerned about the cars than my dad. They then proceeded with “so why are we here?” In the most rude tone I’ve heard. I just responded you’re extremely diligent over the cars maybe you should use that and look at my dad for a minute. I really couldn’t be bothered with them by this point but told them what had happened. Then more questions on the house, this time it was “why is there a bed downstairs, do you sleep down here?” To my dad. He point blank told them what’s with the interrogation about, my wife’s heavily disabled and slept down here and has recently gone into a home, not that it’s any of your business. He then just says to them can you just do your job and stop trying to cause trouble. They didn’t like that, they then asked what hospital he normally goes to he tells them and they say oh well it’s really busy at that one so we’ll take you to this one. I think my dad was annoyed at this point and just said to them I don’t want to go to that hospital and want to go to my regular one as my consultant and everything is there. They both looked at each other and rolled their eyes like it was a massive task, tried to convince him again saying he’ll have to wait longer etc. he just said “I’ve had 3 bowel obstructions in the last 2 years, and I’ll be seen immediately as it’s a life and death emergency. They then berate him saying you don’t know that it could be your gall bladder or something else to which he said I doubt that as I don’t have a gall bladder anymore :joy::joy:.

I honest to god don’t know why these types of people are in these jobs at all, they have zero compassion or even common sense and decency. As soon as he got to the hospital he had a CT in 20 minutes and was in surgery within an hour of him being in hospital. We’ve had similar problems with the hospital transport for my mum as well, and they won’t let you go with her despite her being heavily disabled and she also has dementia so she needs someone with her. Honestly sick of paramedics and the ambulance service in general.

The transport people are worse and blame everything on someone else to get them out of doing their jobs, they say they can’t get a stretcher in because “the doors too small” like what it’s a door they’re all the same size and then turn around and say oh we can’t take you to hospital because we can’t get you on the stretcher so my mum deteriorated that much because she just couldn’t go to any of her appointments; the regular ambulance at least have got her there in an emergency but anything else they can’t do. Oh and the best is when they start moaning about getting paid less that the carers, I cared 24/7 365 days a week for my mum for free because there was no alternative bar her lousy carers she’s had.

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@jamie_2107 , I know what they are like as I have the same issue with them on time, I have on more than one occasion had it out with them. I have served with St John’s and they can be just as bad but you do get some good ones. I got to the point where I did report them on more that one occasion but no one from the ambulance service ever got back to me. I keep a record of what I do as a daily report ,to fight back when they start. They forget we are almost doing the same job as them or a nurse and we don’t get the pay we should for doing our job do we. I have taking it to my local mp and they have tried to fight my corner and even the local carers centre have even had a go about the way carers are being treated by the ambulance service.I think they need to see what it like on the other side of the line when help is needed and most of the time we are stuck in the middle.

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Hello, Jamie. Visiting carers can be contracted for varying levels of care, from basic personal care to assisting with housekeeping, and more, depending on the caree’s ability and assistance available from a resident caring relative. This stage is now over for your Mum, but readers with similar issues my wish to check the terms of their caring contract.

Ambulance crews make a decision on which hospital to take a patient to. It does seem it seem a bit odd that they should ask your Dad for his normal hospital, then argue against taking him there.

Frankly, you seem to have had an awkward and unnecessary conversation here. There may be some truth behind the reason for two cars, but to the ambulance crew it could have been a source of inconvenience if they had difficulty in manoeuvring the stretcher past the two cars. You could have simply replied, “They are not my cars.” If they had inferred your reply as sarcasm it would have put things on the wrong footing.

How is your Mum getting on in the care home? Any problems there you wish to share with us?