Michael’s guidance on PMs is useful for reference:
Sending and replying to private messages
- Click on the coloured circle with your initial on it in the top right of your screen
- Click on the envelope icon
- You may see a list of messages that have been sent to you and you can click on any of these to read it and reply
- Alternatively you can click on the down arrow in the pop-up box which will take you to your messages inbox
- Click on the blue ‘New Message’ button to send a new message
- Alternatively, click on any of the messages in your inbox and click ‘Reply’