Thanks for the help
The problem is at the PIP. I am asking for the “Certificate Of Entitlement”, but they just send “Your Statement of Entitlement”.
I have tried phoning the PIP 5 times today, each time ,after pressing, “1,2,3,or 4 if you want this or that”, then a damned robot asking me questions, I was then told I would be put in a queue, only for the connection to be cut. The PIP seem to be in a hell of a mess, when it comes to people wanting to talk to them.
Of course, there is no other way of contacting them, other than by phone.
I had this same carry on 4 years ago