I dont know where to turn i filled my daughters p.i.p review form in sent it off then i got a letter saying my pip would stop bcz they didn’t receive my form i rang same day to be told the asser didnt look properly yes they did have my form, a asser rang me next day she sorted it out then wk after my carers stopped i explained to carers what happened and its was p.i.p error why its suspended. But they said i jst have to wait im afraid to inform universal credit incase they stop my claim and make me claim as a single women to then have to start all over again with new claims can i just leave telling u.c for a week or so to see if it gets sortec out. I just cant cope with all of this after i lost my son im still not in a good place
Hi @Mimba
Welcome to the forum.
This all sounds just so stressful.
I think it’s best to contact Citizens Advice bureau or Carers Uk helpline as I don’t want to give the wrong advice.
For information and signposting, our telephone Helpline is available on [0808 808 7777](tel:0808 808 7777) from Monday to Friday, 9am – 6pm (including Bank Holidays).
If you have a more complex query or would like more detailed guidance, we suggest you contact our email Helpline (advice@carersuk.org), as we’ll be able to provide more information
When is your next UC payment due? S is paid his monthly, does that give you any leeway?
Make a formal complaint to your MP and copy it to DWP. Sent by recorded delivery.
Alternatively, ring them again, be sure to ask the name of the person you speak to at the BEGINNING OF THE CALL, don’t accept whatever they say, and ask to speak to their Line Manager, and if necessary her Line Manager. My best friend used to be in charge of their calls in our area! This is her advice to me.
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