Has anyone ever had a LPA certified by the Post Office? What’s the procedure please? I need to do it for the Attendance Allowance Unit (even though the Pension Service has me registered as an Appointee, they don’t share this info between depts!) I did go to my local small PO but they said they don’t offer this service. I don’t want to queue for an hour or more at a main PO only for there to be an issue. My question really is; does the PO copy the original document and then certify it or do I have to take photocopies and they “stamp” it? Do they charge? The info online is confusing. It varies between FREE and £12.95 for three copies in which case I may as well get three certified which leads me back to me asking if I need to photocopy the whole doc three times! Any advice would be greatly received. Thank you.
If you are Appointee that should be for everything without any issues at all. Sounds like you are up against a Jobsworth”.
I’d report them to the DWP and get them to sort it out.
All DWP correspondence etc should be addressed to you now, not your caree.
You can get up to 3 documents certified, usually costs, not free though. Yes, you’ll need to take the original and a photocopy for each document you want done. They then mark the copy you take in as a certified copy of the original. Normally at a larger branch only and only certain people at that branch can do it. Worth checking in advance.
Rather than get the LPA certified x3, why don’t you get the LPA and eg some ID done? You can photocopy the certified copy into another copy or a PDF easily enough and then have umpteen copies available as long as you keep one original copy. (I hope this makes sense as I’ve used the word copy too many times!!)
I am sure a friend told me she got hers certified at the local council offices and I think that was free. Worth checking?
Two suggestions:-
If you have a familily solicitors that you may have used to buy your house they may certify a copy for you, possibly free of charge.
If your LPA was registered between 01/01/2016 and 16/07/2020 they may accept a digital copy using the “Use an LPA online Service” which requires you to obtain an “Activation Key” which allows the Office of Public Guardian to send a copy directly to a specified email address. I have used this for Banks but not as yet for Attendance Allowance applications.
Thank you for your advice/suggestions. But I thought about it and agree with bowlingbun; I have already resistered my Appointee status with DWP, I shouldn’t have to go through this performance. So today I rang the Pension Service back and asked THEM to share their info with the AA Unit. The man I spoke to apologised, agreed with me(!) and said he would update them. I wait with baited breath! Thanks again. Best wishes to you all.