You say what needs to be said you are honest and upfront and it’s what people need when they are struggling with things they don’t understand I can’t thank you enough for your advice they are not getting his card or pin and I’m writing a formal complaint against his SW I didn’t like her from the start now I despise her thanks for your help first thing tomorrow morning I’m calling about DWP appointee
Good. Another tip is to ask the home and the social worker NOT to speak to you, but to put it in writing because sometimes it’s difficult to remember. This is a way of gathering evidence for the future. It’s worked very well for me!
