Another Council guilty of many charging errors
As recently as 2018 Barking and Dagenham seem to have been inventing their own rules and ignoring the law.
Worth reading for the summary of how it should work near the beginning

Yep … pretty clear cut … again.

I assume ALL clients wrongly charged with be reimbursed.

If not , that raises another question.

An individual action deserving of a class action response.