Ombudsmen newsletter

There’s lots of good stuff in this one

  • how to complain

  • the guide they give to Councils

And much more, well worth a read

This is the link to the advice they send to care providers
Clearly, simply written and a good summary with real examples

Couldn’t find a way of sharing the actual document so you will have to download it yourselves from the top right corner in the link, sorry

Yep … .pdf format … does NOT transfer over without some major surgery.

Can we done … a reader who has paid for the Adobe Reader can transfer to other formats , and then post over
… I could that if I had a TEXT or EXCEL file to play with.

Trouble is , how many such readers will read this post … and then put their hand up ???

( Perhaps a little pressganging of our own … ??? )