There’s lots of good stuff in this one
- how to complain
- the guide they give to Councils
And much more, well worth a read
https://content.govdelivery.com/accounts/UKLGO/bulletins/244d8fa
This is the link to the advice they send to care providers
Clearly, simply written and a good summary with real examples
Couldn’t find a way of sharing the actual document so you will have to download it yourselves from the top right corner in the link, sorry
Yep … .pdf format … does NOT transfer over without some major surgery.
Can we done … a reader who has paid for the Adobe Reader can transfer to other formats , and then post over
… I could that if I had a TEXT or EXCEL file to play with.
Trouble is , how many such readers will read this post … and then put their hand up ???
( Perhaps a little pressganging of our own … ??? )