Ombudsmen newsletter

There’s lots of good stuff in this one

  • how to complain


  • the guide they give to Councils

And much more, well worth a read

https://content.govdelivery.com/accounts/UKLGO/bulletins/244d8fa

This is the link to the advice they send to care providers
Clearly, simply written and a good summary with real examples

https://www.lgo.org.uk/information-centre/news/2019/mar/ombudsman-issues-good-practice-guide-for-care-providers

Couldn’t find a way of sharing the actual document so you will have to download it yourselves from the top right corner in the link, sorry

Yep … .pdf format … does NOT transfer over without some major surgery.

Can we done … a reader who has paid for the Adobe Reader can transfer to other formats , and then post over
… I could that if I had a TEXT or EXCEL file to play with.

Trouble is , how many such readers will read this post … and then put their hand up ???

( Perhaps a little pressganging of our own … ??? )