@Witch_hazel

I hear you, youāre so right and I know exactly how you feel. Frustrated, worried for MIL, angry, indignant and gobsmacked at the level of disconnected-ness and much much moreā¦keep venting here youāll need to, to stay saneā¦
Sending BIG empathy bucketloads over
If I say some of this quick it wonāt pain me too much - Dad had vascular dementia, had twisted arthritic gnarled fingers, toes, but was 80% cognisant and thus, frustrated with everything, so he couldnāt hold a cup unless it had a handle, his hands didnāt have much strength, and his heart failure meant he was weak and had all that means he couldnāt toilet easily, nor dress easily (so we got BIG Tshirts and baggy trousers)ā¦all that and he had bladder cancer and 2 ops in 3 yearsā¦with lots of admissions in between due to unstable heart failureā¦
Iām sharing more than I usually do, because he also self-discharged a lot and we had to walk a VERY thin line with the hospital staff who I felt I started to know almost know by name - and not in a nice wayā¦
a few times other patients shouted at nurses to help Dad eat and drinkā¦on the ward. 1 operation I refused to leave him overnight,
Ok so moving on quickly a few takeaways which everyone can put a BIG caveat around because these depend heavily where you are in the country / UK, services, savings etc etc
- most impt for us since Mum was diagnosed with cancer in Dadās final months - ALL her planned surgery & treatment would be āunderā / in another hospital and 1.5hr away, which is a centre of excellence for cancer
- For Dad, during the most fraught stress time hereās what I did which may or may not be something that can help:
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Typed up an excel document of medications, allergies, BIG letters about Dadās need for help to dress, toilet, eat, drink on his own e.g. amiodarone - dose, frequency and form of medication, started x date increased or decreased dose on y date. Printed 10 copies and handed them out to every person, AND put it on his table and in his notes
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same for medical history
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@bowlingbun point, I actually wrote on the wipeboard behind Dads bed (frustration increases badass-ness)ā¦also put 'Dr. ā on the boardā¦not that it ever made a difference really that he had dedicated decades of his lifeā¦(sorry feeling a BIG dose of empathy for you here!)
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Iām not afraid to confess that I used the teary, daughter effect a LOT - well because I was but also being more memorable as the relative and making Dad more memorable to them can increase their supportā¦although this also back fired when Dad was shouting or āseemed to be difficultā - translation he was in tons of pain, frustrated and could get to the toilet easily - must edit and say here I do not blame people themselves EVERYONE was really trying hard, best of intentions but the focus on admin, tick boxes, performance marks and limited staff who are tired and fed up in the current NHS systemā¦sucks. The system itself of command and control needs overhaulingā¦'nough said
*also gave tub of sweets to placate end of visit because I knew weād be back in a few days in another emergencyā¦whilst I didnāt know all the ward staff I knew all the paramedic staff
our part of the country started digital end of 2020/21 because Mum needed A&Eā¦and for all that digital lovely stuff - the A&E did quickly get Mum had cancer, isolated her (Covid time) and they had her info on arrivalā¦BUT I still handed over excel sheets, needed to brief staff, whilst shoving the paper at themā¦and repeated info to each staff memberā¦
Sorrry - bit of soapbox ranting because the clicks are coming BUT the training and interactions are still catching up too (if they are catching at all!) ā¦
BUT the other hospital where Mum had 2 surgeries AMAZING - the ward was lovely, the staff actually CARING, solicitous, anticipating needs AND the digital board - ie TV with all stats was on the wall at the nurses station OMG
Moral of this story - live near a Centre of Excellence hospital, until then assume nothing, print hardcopies, ready in your go-bag for hospital with limited resources and minimal leadership!
Someone should tell the TV channels that Daytime TV should be Escape to best hospital catchment area, or Place near a good hospital bedā¦instead of trying to find a house with stairs to fall on, or a country where Brexit excludes you from their health systemā¦
@Witch_hazel so sorry, think a nerve was hit and chord was struck!