And when we complained to the Legal Ombudsman about his solicitor losing the will they told us to get lost. Lawyers looking after lawyers not the rest of us.
@Helen_22061234 if I was you speak to your mp or local am. As really this like someone got something to hide or has the money disappeared? I know certain government departments can be slow but some do take the p*ss especially to females and people with certain illnesses but one day the wheel will turn and then see how they get on. Despite the fact your mum has got a awful illnesses does not mean she has not got a Brian but just idiots causing more destress for her and the family. See if any of the support groups like age UK, demattia UK, human rights could also be some sort of help or support.take care
Thanks for coming back, Helen. I am sorry it is causing you so much hastle and money to sort this out, but if it does eventually lead to the release of the money it will be worth it.
I am not surprised that the legal ombudsman was no help. Solicitors are not keen to snitch on other solicitors, as you say. The banking ombudsman would probably have been not much more effective, against the chief executive of the largest bank in Europe.
The root of this problem seems to be the doctor’s reluctance to sign a form declaring state of health. Did you take your case to the General Medical Council, as I suggested? If so, what was the outcome?
Yes, do please keep in touch.
It maybe a bit late to reply. If there is no wlll and they are married it should pass to the other relative. But it can be confusing trying t understand legal rights. It sounds like in this case it’s best to speak to a solicitor who specialises in this field who should be able to assist you.
Thanks. There was never any question that my mum (and only my mum) should inherited the money. Natwest understood that. The issue was that Natwest required my mum alone to sign the form to access the inheritance. I was not allowed to do it even though I have a valid Power of Attorney. She couldn’t sign the form as she has severe dementia. That is what I think is wrong - I should be able to sign the form on her behalf in this case. We had to spend almost £1000 getting a letter of adminstration to claim a £10000 inheritance (10%) which is obscene. My mum had to undergo a private mental capacity assessment costing £458 which was upsetting to her as she didn’t understand why this lady was asking her so many questions. Plus the application was not only expensive but they took weeks and weeks to process it. We finally got the money for mum last week - 13 months after my stepfather died.
Shocking story 
I hope In time you can move past all this anger and frustration, glad it’s finally sorted x
Helen - very glad to hear your Mum finally got her inheritance - but how ludicrous that you couldn’t sign on her behalf under the PoA and that it cost so much for the letter and the unnecessary MC assessment.