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That is quite an open question - a new care agency, direct payments, CIW, whistleblowing through the media?
All worth exploring … as would contacting the CAB for their take on the way forward ?
CHC / NHS Continuing Healthcare … question still floating …
Blwyddyn newydd hapus ac yn sicr yn fwy llewyrchus !
( Don’t ask me to pronounce that … I still be trying in 2021 ! )