Looking for advice, and unsure if this is the correct category to be posting under, but I thought I’d give it a try.
I am a carer for my father, and also have a package of care procured via Social Services. My father has had this package of care for four months.
I have big concerns about the care provider which have not been solved in trying to work with them alone.
I have therefore spoken to Care Inspectorate Wales twice, and asked them to take on our case formally. The first time was not successful in that CIW forwarded me back to the care provider. This has not worked two months on, and so I have today gone back to CIW.
Has anyone had any experience of working with Care Inspectorate Wales or the equivalent in England/Scotland/N Ireland etc, and did you achieve any positive outcomes?
I have (as PoA for my father) had to make a decision today to pull out of this package of care due to the concerns I have, but I still want this issue to be investigated.
I would like to know what similar experiences other carers may have encountered and how they were dealt with?
Any thoughts, advice, etc would be much appreciated.