Please tell us about services you've used in the pandemic

Dear all

We’ve launched a new survey for unpaid carers to help us understand carers experiences of health services, support services and breaks during the Covid-19 pandemic. The survey will be open until 25th April and takes 15-20 minutes to complete. The more information you give us, the better we can build a comprehensive picture of how carers’ lives are affected at the moment.

The survey can be accessed here: Free Online Survey Software by SurveyMonkey: Closed Survey

We will be launching our State of Caring Survey, which provides a wider view of the experiences of caring in the last year later in the summer. The results from our current survey will enable us to make the case for more support as the national restrictions ease.

Our research and responses to our surveys over the last year have helped us to highlight carers’ experiences across the UK to the media. It helped us campaign successfully for better guidance, testing for carers, PPE for unpaid carers, carers’ “support bubbles” and exemptions to allow carers to get a break. Carers were included in the priority list for the vaccination and we successfully campaigned for specific advice to support juggling work and care. Carers telling us what your priorities are have also helped to focus our work and help decision-makers know what matters to you. We will continue to campaign for carers to get better support.

We are so grateful to each and every one of you who takes the time to complete the research survey and give us a full picture of your caring experiences. If you have any questions about this research, please email

Thanks and good wishes