Received this today
have some great news to share with you today! The NHS has committed to improving transport services for older people to and from hospital, and our campaigning had a big part to play in this win.

You might remember that in 2018 and 2019, we campaigned to put an end to the painful journeys that so many of you have to make to hospital. The Government and NHS didn’t see this as a priority until we started raising your concerns and made sure they listened to the awful experiences people were having. Our hard work pushed the NHS to finally review the transport services made available to patients who need to get to appointments and can’t get there any other way.

I’m so excited to tell you that the NHS have now completed their review, and they’re taking many of our recommendations on board! The NHS is going to improve the eligibility criteria for patient transport, and make sure people don’t have to wait for hours to get to and from their appointments. They’ve also promised to simplify the travel costs scheme as well so if you need to claim back the cost of your travel to hospital, it will be much easier.

This is going to make a huge difference, and I can’t thank you enough for your support on this issue. This win is a reminder that by speaking out together, we can change the things that matter to us.

Best wishes,

That is great news - this has been an issue for many members on here.


Great to hear good news for a change is’nt it ! :slight_smile:

Well done. It just shows that change CAN happen if you challenge things.