Skip to Content Skip to Navigation
Member Login

Member login

No account? JOIN US

As the UK's only national membership charity for carers, Carers UK is both a supportive community and a movement for change.

For the past 50 years we've been driven by carers raising their voices together to call for change and seek recognition and support.

Looking after someone can be a rewarding experience but it can also be lonely and bewildering. At these times, you need people around you who really understand caring.

That's where we come in.

We help each other by sharing experiences and offering support. Guided by a Board of Trustees that's primarily made up of carers, we're rooted in the real experiences of our members and we're here to make life better for carers.

Our staff team

Our trustees

Our history

Carers UK – your organisation

Carers UK has a history stretching back to the 1960s when a carer called Rev. Mary Webster founded the first ever carers' organisation. This organisation merged with another carers' organisation to form Carers UK. Over the years countless thousands of our members, as carers themselves, have fought for a better deal for carers and have helped to lead and shape the charity and ensure that Carers UK is truly led by carers.

How are we run?

Our constitution sets out how we must be run, from the way we structure membership to the process for appointing Board members.

Ultimately our Board of Trustees is responsible for ensuring that the charity and everyone working for it operates within an increasingly complex legal framework. Each Trustee is an unpaid volunteer with particular skills and experience. Our Nominations Committee ensures that we maintain the right balance of skills, diversity and caring experience, so the Board is equipped to lead the charity well. 

Our constitution specifies that the Board must contain a majority of Carers UK members with recent experience of caring. This is one of the most important ways in which we seek to live out our core value that carers are at the heart of everything we do as a charity. 

Our constitution also sets out the formal ways in which members have a say in the running of the charity. This includes approving accounts and the appointments of auditors and Trustees at an AGM, as well as voting on special resolutions, such as constitutional change. In addition, there are many informal ways in which members shape our understanding and direction and enable Carers UK to function as a supportive community and a movement for change.

What are Carers UK’s priorities?

We regularly ask our members what issues matter most to them. We survey our membership to shape our campaign priorities, as well as helping to develop our future services.

Every few years we set a strategy, usually for 3-5 years, that guides our work into the future. Over our history our priorities have changed according to the challenges facing carers, but what has remained constant is that carers are at the heart of Carers UK, driving our work and leading us into the future.

Comments and complaints

Carers UK is committed to providing high quality activities and services. Whoever you deal with at Carers UK we expect you to be treated with courtesy and to find Carers UK friendly and welcoming.

We welcome your comments on any aspect of our work. When we have got things wrong, we will endeavour to put them right.

If you have a concern or you are dissatisfied with any aspect of Carers UK’s services or activities, we want to hear from you.

Our code of conduct sets out our expectations of how you should be treated. Our complaints procedure sets out how to make a complaint about any aspect of Carers UK.

Join us

Hands join us

Together we're a supportive community and a movement for change.



Your donations are an essential part of helping us make life better for carers.

How you can help

Carer and son

With your help we can reach more carers with timely support and advice.



We will keep campaigning until every carer gets proper recognition and support.

Back to top